The Information and Media Office are responsible for the following core functions that support provincial governance and public accountability.
- Public Information Dissemination — Prepare and issue press releases, media statements, and official announcements to inform citizens and stakeholders.
- Media Relations — Coordinate interviews, respond to media enquiries, and maintain relationships with local and national media outlets.
- Internal Communications — Produce staff newsletters, briefing notes, and coordinate town-hall meetings to keep provincial departments informed and aligned.
- Community Engagement — Organise and promote public consultations, community forums, and provincial events to encourage stakeholder participation.
- Digital Communications Management — Maintain and update official online channels to ensure timely, accessible information for the public.